Installation Service
Quick-Start plan
Highest level of service combines Start-up Service and next business
day On-site support service
• 24 x 7 telephone technical support with 1 hour response
• 1 year extension (#WQSPX1-T_) or 3 year warranty extension (#WQSPX3-T_)
Start-up service
• Part Number (#WISTL-T_)
• APC-certified quality engineer verifies proper wiring of APC hardware
• Start up unit and perform comprehensive diagnosis and self-tests
• Attach appropriate loads to your APC UPS
• Includes all parts, labor and travel expenses
• Train your support staff on the proper use of the unit
Maintenance Service
On-site support service
• Next business day on-site repair service
• Power Plan extended warranty
1 year extension (#WSVNDX1-T_) or 3 year extension (#WSVNDX3-T_)
• Includes all parts, internal batteries (delivered next business day)
labor and travel expenses
• 24 x 7 telephone technical support with 1 hour response
Power Plan extended warranty
• Extends product’s standard warranty by 1 year (#WXTDX1-T_) or 3 years
(#WXTDX3-T_)
• All parts and internal batteries are covered, all delivered to your site by
next business day
• Shipping, to and from APC, is paid by APC
• 24 x 7 telephone technical support with 1 hour response
All service program pricing levels are based on product “T” level - please refer to product specification
pages for the correct “T” level of your product. Your APC representative can provide comprehensive
pricing and program specifications.
Global Service Programs
W. Kingston , RI 02892
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