APC Network Management Card AP9617 Betriebsanweisung PDF herunterladen (Seite 169)

®®

USER’S GUIDE

network management card

162

Troubleshooting

Management Card

Management Card access problems

For problems that are not described here, see the troubleshooting

flowcharts in .\trouble on the APC Network Management Card utility CD. If

the problem still persists, see Warranty and Service.

Problem Solution

Unable to ping the

Management Card

If the Management Card’s Status LED is green, try to ping

another node on the same network segment as the

Management Card. If that fails, it is not a problem with the

Management Card. If the Status LED is not green, or if the

ping test succeeds, perform the following checks:

• Verify that the Management Card is properly seated in the

UPS or expansion chassis

• Verify all network connections

• Verify the IP addresses of the Management Card and the

NMS.

• If the NMS is on a different physical network (or

subnetwork) from the Management Card, verify the IP

address of the default gateway (or router).

• Verify the number of subnet bits for the Management

Card’s subnet mask.

The terminal program

cannot allocate the

communications port

when you try to configure

the Management Card

Before you can use a terminal to configure the Management

Card, you must shut down any application, service, or

program using the communications port.

1 2 ... 164 165 166 167 168 169 170 171 172 173 174 ... 189 190

Keine Kommentare

APC Network Management Card AP9617 Betriebsanweisung Seite 169