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USER’S GUIDE
network management card
164
SNMP issues
The following table describes known SNMP problems.
Synchronization problems
Problem Solution
Unable to perform a GET • Verify the read (GET) community name.
• Use the control console or Web interface to ensure that
the NMS has access. See SNMP.
Unable to perform a SET • Verify the read/write (SET) community name.
• Use the control console or Web interface to ensure that
the NMS has write (SET) access. See SNMP.
Unable to receive traps at
the NMS
Query the mconfigTrapReceiverTable PowerNet MIB
OID to verify that the NMS IP address is listed correctly,
and the community name defined for the NMS matches
the community name in the table. If either is not correct,
use SETs to the mconfigTrapReceiverTable OIDs, or
use the control console or Web interface to correct the
trap receiver definition. See SNMP.
Traps received at an NMS
are not identified
See your NMS documentation to verify that the traps are
properly integrated in the alarm/trap database.
Problem Solution
A Synchronized Control
Group member does not
participate in a synchronized
action.
Make sure the group member’s status is set to
Enabled. Also check the group member’s battery
capacity, if the synchronized action required UPSs to
turn on.
An attempt to add a member
to a Synchronized control
group fails.
The Multicast IP Address, Synchronized Control
Group Number, and firmware version must match
those of other members of the group.
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